Our services

TERMS of SERVICE

Effective Date: MARCH 14,2025

Welcome to SHINE! By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

• All products are sold as-is and subject to availability.

• We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

• We aim to provide accurate descriptions of our candles, including materials and scents. However, slight variations may occur due to the handmade nature of our products.

3. Payments and Pricing

• All prices are listed in the store and are subject to change without notice.

• Payment must be made at the time of purchase through SHEIN’s secure platform.

4. Shipping and Delivery

• Orders are processed within 5-10 business days of purchase. Delivery times may vary based on location.

• We are not responsible for delays caused by the shipping carrier or customs.

5. Returns and Refunds

• Returns and refunds are only accepted for damaged or defective products within 30 days of delivery. Proof of damage is required.

• To initiate a return, please contact us via SHEIN with your order details.

6. Limitation of Liability

• We are not liable for any damages resulting from misuse of our candles (e.g., improper burning). Always follow safety guidelines provided on the product label.

7. Changes to Terms

• We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting.

By purchasing from our store, you acknowledge that you have read and agree to these Terms of Service. Thank you for supporting our business!